1. Introduction

Moodswing (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal data when you use our website, app, services, and when you visit our venue.

2. What Information We Collect

We may collect various types of personal information, including but not limited to:

Contact information: name, email address, phone number, postal address
Account data: username, password, profile preferences
Transactional data: purchase history, payment details (or references), reservation details
Usage data: device information, IP address, browser type, operating system, pages accessed, clicks
Location data: approximate geolocation (if enabled)
Communications: correspondence, feedback, support requests
Photo / media: images you upload or that we capture (if applicable)
Marketing data: preferences, opt-ins, analytics identifiers (cookies, tracking)

3. How We Collect Data

Directly from you (forms, account registration, purchases)
Automatically (cookies, logs, analytics tools)
From third parties (payment processors, marketing platforms, social media integrations)

4. Use of Data

We use personal data for purposes such as:

Providing and delivering the Services, reservations, tickets, and venue operations
Processing payments and fulfilling orders
Communicating with you (confirmation, updates, customer service)
Personalization, recommendations, promotions
Analytics, security, fraud prevention, business improvements
Marketing (if you opt in)
Compliance with legal obligations

5. Legal Bases for Processing
(if applicable, e.g. under GDPR)

Performance of contract
Legitimate interests (e.g. fraud prevention, business operations)
Consent (for marketing, cookies)
Legal obligations

6. Data Sharing & Disclosure

We may share data with:

Service providers and vendors (payment processors, analytics, email platforms)
Affiliates and partners
Legal or regulatory authorities if required
Marketing partners (with consent)
In a business transfer (merger, acquisition)

We do not sell personal data (unless your jurisdiction requires disclosure).

7. Cookies, Tracking & Analytics

We use cookies, web beacons, analytics (Google Analytics, etc.) to understand user behavior, optimize services, and deliver relevant content and ads. You may opt out via cookie settings or consent mechanisms.

8. Data Retention

We retain personal data as long as necessary to fulfill purposes (fulfill contracts, legal compliance, dispute resolution). After that, we securely delete or anonymize data.

9. Security

We maintain administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, disclosure, or misuse. However, no security is perfect; use at your own risk.

10. Your Rights (depending on jurisdiction)

Depending on where you live, you may have the right to:

Access your data
Correct or update data
Delete or restrict processing
Object to processing (e.g. marketing)
Portability (receive your data)
Withdraw consent
Lodge a complaint with a supervisory authority

You may exercise these via contacting us (see contact below).

11. Children

We do not knowingly collect data from children under 13 (or relevant minimum age). If we learn we have done so inadvertently, we will delete that data. Parental consent is required in jurisdictions like the U.S. (COPPA) or EU (GDPR).

12. International Transfers

If personal data is transferred outside your country, we ensure appropriate safeguards (standard contractual clauses, protections) in compliance with applicable law.

13. Changes to This Policy

We may revise this Privacy Policy over time. We will post the updated version and indicate the effective date. Continued use after changes indicates acceptance.

14. Contact Information

If you have questions, requests, or complaints about your data or this policy, contact us:

Perpetual First LLC dba Moodswing
3625 E. 48th Avenue, Denver CO 80216
info@mood-swing.com
(303) 351-2837‬