Your Data,
Our Promise.

1. Introduction

MoodSwing ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal data when you use our website, app, services, and when you visit our venue.

2. What Information We Collect

We may collect various types of personal information, including but not limited to:

• Contact information: name, email, phone number, postal address
• Account data: username, password, profile preferences
• Transactional data: purchase history, payment details (or references), reservation details
• Usage data: device information, IP address, browser type, operating system, pages accessed, clicks
• Location data: approximate geolocation (if enabled)
• Communications: correspondence, feedback, support requests
• Photo & media: images you upload or that we capture (where applicable)
• Marketing data: preferences, opt-ins, analytics identifiers (cookies, tracking)

3. How We Collect Data

• Directly from you (forms, account registration, purchases)
• Automatically (cookies, logs, analytics tools)
• From third parties (payment processors, marketing platforms, social media integrations)

4. How We Use Data

We use personal data for purposes such as:

• Providing and delivering the Services, reservations, tickets, and venue operations
• Processing payments and fulfilling orders
• Communicating with you (confirmations, updates, customer service)
• Personalization, recommendations, and promotions
• Analytics, security, fraud prevention, and business improvements
• Marketing (when you opt in)
• Compliance with legal obligations

5. Legal Bases for Processing

Where applicable (e.g. under GDPR), we rely on:

• Performance of contract
• Legitimate interests (e.g. fraud prevention, business operations)
• Consent (for marketing, cookies)
• Legal obligations

6. Data Sharing & Disclosure

We may share data with:

• Service providers and vendors (payment processors, analytics, email platforms)
• Affiliates and partners
• Legal or regulatory authorities if required
• Marketing partners (with consent)
• In a business transfer (merger, acquisition)

We do not sell personal data, unless your jurisdiction requires disclosure.

7. Cookies, Tracking & Analytics

We use cookies, web beacons, and analytics tools (such as Google Analytics) to understand user behavior, optimize services, and deliver relevant content and ads. You may opt out via cookie settings or consent mechanisms.

8. Data Retention

We retain personal data as long as necessary to fulfill the purposes for which it was collected — to fulfill contracts, comply with legal obligations, and resolve disputes. After that, we securely delete or anonymize it.

9. Security

We maintain administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, disclosure, or misuse. However, no security system is perfect — use our services at your own risk.

10. Your Rights

Depending on where you live, you may have the right to:

• Access your data
• Correct or update your data
• Delete or restrict processing
• Object to processing (e.g. for marketing)
• Data portability (receive a copy of your data)
• Withdraw consent
• Lodge a complaint with a supervisory authority

You may exercise these rights by contacting us using the details below.

11. Children

We do not knowingly collect data from children under 13 (or the relevant minimum age in your jurisdiction). If we learn we have done so inadvertently, we will delete that data. Parental consent is required where applicable, including under COPPA in the US and GDPR in the EU.

12. International Transfers

If personal data is transferred outside your country, we ensure appropriate safeguards (such as standard contractual clauses) are in place in compliance with applicable law.

13. Changes to This Policy

We may revise this Privacy Policy over time. We'll post the updated version with an effective date. Continued use of our services after changes indicates acceptance.

14. Contact Information

If you have questions, requests, or complaints about your data or this policy, please reach out:

Perpetual First LLC dba MoodSwing
3625 E. 48th Avenue
Denver, CO 80216
info@mood-swing.com
(303) 351-2837